☝️ Who we are?
Invity.io builds bitcoin-first financial products, from buying and selling BTC to advanced investment strategies, bitcoin-backed liquidity and company accounts & loans.
We’re looking for a Junior / Mid-level AML Officer to jump into our day-to-day AML operations and make a real impact. You’ll work on case reviews, transaction monitoring, KYC/EDD and help us continuously improve how AML is done across the company.
A big part of your role will also be supporting our Customer Support team, especially with AML-related tickets, verifications and escalations, where your expertise directly helps users move forward.
👉 What you’ll do?AML (main focus)
- Support transaction monitoring and alert handling: review alerts, gather data, document findings and escalate complex cases
- Assist with KYC and EDD: help assess higher-risk customers, collect supporting documentation and prepare case summaries for decision-making
- Maintain accurate case documentation and audit trail in internal tools
- Help keep AML procedures and internal guidelines up to date (playbooks, checklists, templates)
Customer Support support (part of the role)
- Act as a point of contact for CS on AML-related tickets (KYC questions, source of funds, account restrictions)
- Help create and maintain CS-friendly templates and decision trees (what to ask, what to collect, when to escalate)
- Improve AML ↔ CS collaboration by helping define SLA, escalation rules, and “good documentation” standards
💪 What makes you the perfect candidate?
- 1–3+ years of experience in AML/Compliance/Risk, Customer Support in fintech/finance, or a relevant operational role with AML exposure
- Strong attention to detail and ability to document work clearly
- Good analytical thinking and ability to follow structured processes
- Strong communication skills and comfort working with Customer Support and Ops teams
Nice to have
- Experience with KYC providers, sanctions screening tools, or case management systems
- Exposure to crypto/fintech workflows (onboarding, payments, fraud/chargebacks)
- Interest in process improvement and automation (e.g., dashboards, simple reporting)
🤝 What we offer?
- A chance to build a fast-growing Bitcoin brand
- Real ownership, creative freedom, and the ability to shape our products
- A collaborative team where your voice and ideas matter
- A mission-driven culture focused on innovation and impact
- Startup agility with a global audience
- Hybrid flexibility
👋 Sounds good? We’d love to hear from you. Please send your CV and a brief cover letter . We typically respond within a week of reviewing your application.
