About the Opportunity ✍️
Manager, Technology Vendor Management Program
The Manager of the Technology Vendor Management Program is responsible for overseeing the end-to-end lifecycle of technology supplier relationships, sourcing strategies, license consumption management, and contract negotiations.
This role ensures MoonPay maximizes value, minimizes risk, and maintains compliance across all technology-related vendor engagements. The ideal candidate is a strategic thinker with strong commercial acumen, deep knowledge of technology vendor sourcing, and proven experience optimizing vendor performance.
What You Will Do
Vendor Management
- Develop and maintain strong relationships with key technology vendors and service providers.
- Lead regular vendor performance reviews, including SLAs, KPIs, and continuous improvement initiatives.
- Oversee vendor onboarding, due diligence, compliance checks, and risk assessments.
- Manage escalation processes for underperforming vendors and drive corrective action plans.
Technology Procurement
- Oversee the full procurement lifecycle for hardware, software, cloud services, and IT professional services.
- Partner with technical teams to understand requirements and define optimal sourcing strategies.
- Execute RFPs, RFIs, and RFQs; evaluate proposals and guide vendor selection.
- Ensure procurement policies, procedures, and best practices are followed organization-wide.
Contract & Commercial Management
- Lead contract negotiations, renewals, and amendments to secure favorable terms and cost efficiencies.
- Maintain centralized vendor and contract documentation, renewal calendars, and compliance records.
- Collaborate with Legal, Finance, Security, and other stakeholders to mitigate risk.
- Analyze total cost of ownership (TCO) and identify cost optimization opportunities.
Governance & Reporting
- Implement vendor governance frameworks and procurement process improvements.
- Deliver regular reporting on vendor performance, spend, risks, and strategic recommendations.
- Support budgeting and forecasting for IT procurement and vendor spend.
- Ensure compliance with internal controls, regulatory requirements, and audit standards.
About You
Education & Experience
- Bachelor’s degree in Business, Information Technology, Supply Chain, or related field.
- MBA or relevant certifications (e.g., ITIL, CPM, CIPS) preferred.
- 5–8+ years of experience in IT vendor management, procurement, sourcing, or contract management.
- Proven experience negotiating technology contracts (SaaS, cloud, hardware, managed services).
Skills & Competencies
- Strong knowledge of IT procurement processes, contract law fundamentals, and vendor governance models.
- Excellent negotiation, communication, and stakeholder management skills.
- Ability to analyze complex data, budgets, and vendor performance metrics.
- Detail-oriented with a strong sense of ownership and accountability.
- Experience in fast-paced, high-growth environments preferred.
Our Values
We’re looking for people who live our core values and want to leave a lasting legacy on the global financial system:
- B — Be Hungry
- L — Level Up
- O — Own It
- C — Crypto Curious
- K — Kaizen
What’s in It for You
- 💰 Competitive salary package
- 🤝 Equity ownership for all employees
- 📈 Pay-for-performance equity bonuses
- 🚀 Moonshot Award: $250,000 equity grants (10 employees, twice a year)
- 🏝 Unlimited holidays
- 🌍 Hybrid working: fully remote or nearest Moonbase
- 🩺 Private healthcare benefits
- 🍼 Enhanced parental leave
- 📚 Annual training budget
- 🪑 Home office setup allowance
- 👛 Remote working allowance
- 💰 Monthly budget for MoonPay products + zero-fee crypto transactions
- 💰 Employee referral bonus (10K USDC)
- ✈️ Regular global offsites and hackathons
- 🚀 Work in a fast-growing, disruptive company where excellence is rewarded
What It’s Like to Work at MoonPay
At MoonPay, you’ll work with driven, resourceful people passionate about excellence. Kaizen isn’t just a value — it’s a mindset. We encourage bold thinking, thoughtful risk-taking, and continuous improvement, all within a supportive environment.
We’re listed in the Sunday Times Best Places to Work, and we strive to ensure everyone can do their best work while shaping the future of the decentralized economy.
Commitment to Diversity
Research shows women are less likely to apply if they don’t meet 100% of the requirements. Please apply even if you feel you’re a 75% match — skills can be learned; diversity cannot.
We are committed to creating an inclusive, respectful workplace free from harassment and discrimination. MoonPay is an equal opportunity employer and provides reasonable accommodations throughout the hiring process.
Hiring Transparency & Fraud Awareness
- MoonPay will never conduct AI-only interviews without a live video call with a recruiter or team member.
- We will never ask for personal identification documents or money during the interview process.
- Official emails will always come from @moonpay.com.
MoonPay may use AI tools to support parts of the hiring process, but final decisions are always made by humans. If you’d like more information about data processing, please contact our Talent Team.
