What you'll do
The Operations team supports across US futures, digital-asset, and equity by managing back-office operations including trade flow management, position management, margin monitoring, internal reporting, regulatory reporting, and business analytics. As a Senior Associate Operation Team, you'll work on exception management and operational readiness for new product launches, ensuring our operation infrastructure scales reliably while meeting regulatory expectations.
This role requires knowledge of trade processes, margining, risk, reconciliation, and exchange regulations, particularly within U.S. markets.
- Own and continuously improve back-office operations across core workflows, including trade flow management, position management, margin monitoring, reconciliation and balancing, internal reporting, regulatory reporting support, and business analytics.
- Own trade lifecycle exception management end-to-end, including monitoring and reporting frameworks (SLAs, KPIs, dashboards), incident triage, investigation, escalation, resolution, and implementation of durable fixes.
- Ensure clearing operations comply with applicable CFTC, NFA, exchange, and other regulatory requirements. Support regulatory reporting, audits, examinations, and responses to regulatory inquiries.
- Partner closely with Product, Engineering, Risk, Accounting, Compliance, Legal, and external partners to define requirements, influence roadmap priorities, and translate business needs into practical, scalable, and well-controlled solutions.
- Lead operational readiness for new product launches, including requirements definition, UAT and test case design, operating playbooks, cutover planning, go-live support, and post-launch stabilization.
- Identify and implement automation, tooling, and process improvements to reduce operational friction, minimize manual work, and improve scalability and control.
What you'll need
- 5+ years of experience in financial services or fintech operations, with relevant FCM, broker-dealer, clearing, or listed derivatives experience and a strong focus on trade operations, margin, reconciliation, or exception management.
- Deep understanding of the end-to-end trade lifecycle in regulated financial markets, including clearing, settlement, margining, position reconciliation, delivery, and default management across listed futures, options on futures, and/or prediction markets.
- Demonstrated experience supporting product launches and operational readiness, including requirements gathering, UAT execution, playbook development, go-live support, and post-launch stabilization.
- Strong cross-functional partnership skills, with experience working effectively with Product, Engineering, Risk, Compliance, and other stakeholders in fast-moving environments.
- Working knowledge of listed derivatives products and market structure, with an interest in digital assets, blockchain, and cryptocurrency markets.
- Ability to use generative AI responsibly, with appropriate human oversight, to produce business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
