OP Labs is the team building the technology behind Optimism, the leading blockchain infrastructure provider powering 65% of all Layer 2 transactions. Our open-source OP Stack enables developers and enterprises to launch scalable, secure, and customizable onchain networks with ease. Backed by a16z, Paradigm, and others, OP Labs has raised over $175M to drive the next generation of onchain innovation.
What are the role responsibilities?
- Partner integration & upgrade stewardship
- Own technical coordination for chain integrations, upgrades, and migrations across partner chains
- Define and guide partners through upgrade and integration readiness paths
- Coordinate timelines, dependencies, and expectations across internal teams and external partners
- Partner-facing technical support & triage
- Serve as the primary technical point of contact for OP Stack partners post-launch
- Provide high-signal guidance on OP Stack architecture, configuration, and operational excellence
- Triage partner issues and route them to the appropriate internal engineering stakeholders
- Cross-functional facilitation
- Act as connective tissue between engineering, product, governance, partnerships, and growth teams
- Translate complex technical changes into partner-ready guidance and communication
- Represent partner constraints and operational realities during planning, releases, and upgrades
- Drive clarity and accountability when ownership spans multiple teams
- Documentation, enablement & ecosystem signal
- Produce partner-ready technical documentation, guides, and templates
- Create and maintain upgrade playbooks, SOPs, and readiness checklists
- Improve consistency, discoverability, and reuse of partner knowledge
- Route structured feedback on adoption blockers and ecosystem risk to product and engineering
What skills do you bring?
- Technical Skills
- Past programming or engineering experience
- Strong technical foundation in blockchains and experience with Solidity
- Experience guiding partners through integrations, upgrades, and operational changes in production environments
- Ability to provide high-signal guidance on system architecture, configuration, and operational best practices
- Partner Support
- Experience supporting customers or partners in a post-sales technical role (e.g. Solutions Engineering, Solutions Architecture, Technical Account Management, Integration Engineering, or similar)
- Comfortable serving as the primary technical point of contact for external partners
- Strong judgement in technical triage, prioritization, and escalation
- Communication & Collaboration
- Ability to translate complex technical concepts into clear, partner-ready guidance
- Strong written communication skills, with experience producing technical documentation, playbooks, or runbooks
- Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
- Ability to represent partner constraints and operational realities in internal planning and execution
What will you like about us?
- We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match.
- We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
- Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
- We’re fully remote, deeply engaged, highly skilled, and like to have fun.
- We think long-term. Our founders have been scaling Ethereum since 2015.
- Learn more about our interviewing here!
We are aware of fraudulent individuals falsely claiming to represent OP Labs in recruitment activities.
Please note:
- All official communication will come from an @oplabs.co email address, or from a verified Linked profile.
- We will never ask for payment, banking information, or personal identification details at any stage of our hiring process.
- All current openings are listed exclusively on our official careers page and linked from our verified social profiles.
- If you’re ever unsure about a communication that claims to be from OP Labs, please contact us directly at people@oplabs.co to verify authenticity.
Your safety and trust are very important to us. Thank you for helping us prevent fraud.