Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy — fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system. Backed by $170M from world-class investors and strategic angels (including Nico Rosberg and the founders behind Solana and Revolut), Fuse is building a fully integrated energy company — from renewable generation to real-time energy trading and decentralised energy networks.
As we scale rapidly — nearly doubling in headcount since late 2025 and preparing for a major office move — our IT operations are expanding in scope and responsibility. We’re now looking for an IT Operations Intern to join our London team in Canary Wharf. This 3-month, paid internship offers a unique opportunity to gain first-hand experience managing technology operations in a high-growth startup environment.
You’ll be at the heart of Fuse’s internal infrastructure — ensuring every system, device, and user runs smoothly. From day-to-day support to onboarding new hires and maintaining essential office technology, you’ll play a key role in keeping the business moving efficiently.
What You’ll Do:
First-Line IT Support
- Act as the first point of contact for IT queries across the company
- Triage, prioritise, and resolve day-to-day IT tickets
- Troubleshoot issues with macOS, Windows, and Android devices
- Support meeting room AV, conferencing, and hardware issues
- Manage WiFi and connectivity troubleshooting
Onboarding & Offboarding
- Prepare and allocate hardware for new starters
- Set up accounts, peripherals, and desk configurations
- Deliver on-site IT support on welcome days
- Manage device returns and updates for leavers
- Maintain structured asset records and lifecycle tracking
Office & Infrastructure Support
- Monitor meeting room and AV hardware health
- Assist with cable management, device swaps, and network access points
- Oversee physical IT inventory and ensure readiness for the upcoming office move
- Help improve documentation and standard operating procedures
Requirements
- Familiarity with Iru (formerly Kandji) & Intune for device management
- Hands-on experience with macOS, Windows, and Android
- Proficiency with Google Workspace, Slack, and Jira
- Excellent communication and collaboration skills
- Attention to detail and ability to multitask effectively
- High initiative and independent problem-solving approach
Benefits
- Competitive salary and an equity sign-on bonus
- Biannual bonus scheme
- Fully expensed tech to match your needs
- Paid annual leave
- Breakfast and dinner allowance for office based employees
